How to use this
Everything in one place so it's easy to find help and act quickly.
What this is
A shared resource for people experiencing complications after cosmetic surgery, including brow lift, mid-face lift, rhinoplasty (nose job), oculoplastic / eyelid, and neck procedures. It collects experienced revision surgeons (US-wide) plus the legal steps for pursuing malpractice from surgery performed in Turkey.
We are stronger together
Speaking up is hard, especially when you're hurting or unsure. But we are stronger in numbers, and real change takes everyone's voice and participation. Some surgeons try to silence patients with legal threats, by ignoring messages, or even blocking those who raise concerns. Don't let a surgeon gaslight you into believing everything is fine when you know something is wrong, and don't let anyone keep pushing your healing timeline back to avoid accountability. If something is wrong, advocate for yourself. And even if your own experience wasn't so bad, please speak up for those whose was, your voice helps protect them, and the next person.
Where to go next (and where not to)
If you're unhappy with your original surgeon's work, it's strongly recommended that you do not go back to them to fix it. If it were easy to get right, they would have done it right the first time. Many of these surgeons also have one signature aesthetic, so returning often brings more of the same. After these experiences, we'd caution against further surgery anywhere in Turkey. And please don't assume good care in the US is out of reach, there are reputable US surgeons at reasonable prices, so don't rule them out before you've looked.
Many pages will be in Turkish, you can translate them
A lot of the official Turkish complaint and refund portals are in Turkish. Don't let that stop you, your phone or laptop can translate any page to English for free in a couple of taps. Open the Translate Pages tab for a picture guide and a short video.
The tabs
There's a lot here, so it's grouped below. Use the menu at the top to jump to any tab.
Start & support
- Action Plan, your step-by-step to-do list, check things off as you go and download or print your progress.
- Before You Decide, Mental Health & Pain & Recovery, help for the decision and the healing.
Find & vet a revision surgeon
- Brow, Midface, Nose, Neck & Eye / Oculoplastic Revision, vetted US surgeons for each complication, with rough price ranges where we have them.
- Consult Questions, Checklist, Verify Credentials & Red Flags, prep for consults, confirm board certification, and spot warning signs.
Legal & money (from the US)
- Legal (Turkey), Do Now, Getting Records, Photo Guide, Money Back & Paying for Revision, pursue malpractice, refunds, and complaints, plus firms that take foreign-patient cases.
Speak up safely
- Share Your Story, Report on IG, Raise Awareness & Reviews & Organize as a Group, warn others and act together.
- Don't Be Silenced, your right to share your experience, and what to do if you get a cease & desist or any threat meant to scare you quiet.
Tools
- Tracker, mark who you've contacted, statuses, prices, and notes (saves on your device; export to back up or share with the group).
- Glossary & Translate Pages, plain-language terms, and how to translate the Turkish portals.
Reading the surgeon cards
A BEST FIT badge marks the surgeon who most explicitly matches our specific problem. Tap the phone number to call, or the website or Instagram to open it. Where we have them, cards and tabs show rough price ranges as a starting point, but prices vary a lot per patient, so always confirm the real number with each office.
Questions to ask on every consult call
Ordered the way they flow best on a call, experience first, money and logistics last.
1 · Experience & track record
- How long have you been practicing, and how long doing this procedure specifically? (More experience often costs more, but feels safer to many people.)
- How many revision cases like this have you done (not just primary surgeries)?
- Can I see before/afters of revision patients with an issue like mine?
- Have you ever done a revision that did not turn out well? What happened, and what was the result?
2 · The plan & honest expectations
- What technique would you use, and why? (brow-lowering / scalp advancement; endoscopic vs deep-plane midface)
- What are the realistic limits, what can and can't be fixed?
- What are the risks of the revision, and the risks of not doing it / leaving it as is?
- How long should I wait after my original surgery? (most advise ~12 months)
3 · Surgery day & safety
- How many surgeries do you do in a day? (Surgery is strenuous, more than 1 to 2 can mean a fatigued surgeon.)
- Where exactly will my surgery take place? (Then research that facility, accredited? clean? good safety record?)
- What medications are involved? Do you use steroids, and why or why not?
4 · Recovery & aftercare
- Downtime & what to expect: swelling, bruising, numbness, timeline to presentable and to final result.
- Aftercare: lymphatic massage or a strict no-touch period, and for how long?
5 · Money & logistics (save for last)
- Would you offer a discount in exchange for using my before/after photos? (only if you're comfortable)
- Revision-of-revision policy: if this surgery doesn't fully correct it, is another procedure included, discounted, or full price? Get it in writing.
- Total cost: consult, surgeon's fee, anesthesia, facility, and follow-ups.
Be thorough, capture every answer
These consults are a lot to remember. Use the Checklist tab to type answers as you go, or print the one-page checklist (or this list) and write on paper during the call.
Consider recording the consult so you can re-listen. These apps record and produce an AI transcript + summary you can fill in afterward, tap to open and sign up:
Your phone's built-in voice recorder works too if you just want audio.
Ask permission first. In CA, FL, IL, MD, MA, MI, MT, NH, OR, PA & WA, the law requires both sides to agree to record, and many offices have their own policy. A simple "do you mind if I record so I remember everything?" is courteous everywhere and usually a yes. And bring a friend if you can, a second set of ears helps.
The urgent part
There's a statute of limitations on malpractice claims in Turkey, and it's already running. The single most important first step is to request and preserve your complete medical records from the Turkish clinic now. See the Legal section.
Action Plan, Do This (roughly in order)
Some steps run in parallel, but this is a sensible order. Your top three (records, money back, reviews) are steps 2, 6 and 8, with the time-sensitive evidence and legal steps woven around them. Check each off as you go, your progress saves on this device. Tap "open" to jump to the right tab.
Your checkmarks save on this device. Download or print a copy to keep your progress, move it to another phone, or share where you're at with the group.
Translate Pages to English
Many of the Turkish government sites and complaint/refund portals you'll use are in Turkish. Your phone and laptop can translate any page to English for free, here's how.
On your phone (Safari)
- Open the Turkish page.
- Tap the page-menu icon (the small icon next to the web address at the bottom).
- Tap "Translate to English." If it asks, tap Enable Translation.
On a laptop (Safari)
Click the translate icon at the right of the address bar → Translate to English. No icon? Use the menu bar: View → Translate Page.
On Chrome, phone (Android & iPhone)
- Open the Turkish page in Chrome.
- A bar usually slides up from the bottom showing language options, just tap English. Done.
- No bar? Tap the ⋮ menu (three dots, top-right on Android, bottom-right on iPhone) → Translate…, then choose English.
- Want it every time? On that translate bar tap the ⋮ → Always translate Turkish.
On Chrome, laptop / desktop
- Open the Turkish page in Chrome.
- Click the small translate icon (a two-letter “文A” icon) at the right end of the address bar → choose English.
- Don't see the icon? Right-click anywhere on the page → Translate to English.
- Still nothing? Click the ⋮ menu (top-right) → Translate….
For letters, PDFs & photos
Page translation won't help with a document or a photo. Use the Google Translate app and point your phone camera at the text, or paste text at translate.google.com.
Watch: how to translate a page (phone & laptop)
Step-by-step, then a short clip of it on a phone.
Before You Decide
Read this before booking anything. A revision can genuinely help, but it's a big decision, not a guaranteed fix. Take your time, get more than one opinion, and choose what's right for you. (Information & support, not medical advice.)
The honest reality
- Every surgery, and every round of anesthesia, carries real risk: infection, bleeding, scarring, asymmetry, nerve issues, and sometimes the need for yet another procedure.
- Those risks are higher abroad, where safety regulations, surgeon licensing, facility standards, and accountability are often much looser than in the US. If something goes wrong, you also have far less recourse. Weigh that heavily when considering surgery in another country.
- A revision is usually harder than the first surgery. Scar tissue and already-altered anatomy make it more complex, the margin for error is narrower, and results are less predictable.
- No honest surgeon can promise a perfect "fix." The realistic goal is improvement, not perfection, sometimes a revision changes things without fully correcting them, or in a new way.
- Some outcomes (severe nerve damage, tissue loss) can be permanent. Weigh that seriously before choosing more surgery.
Give it time first
- Most surgeons advise waiting ~6 to 12 months for swelling to settle and tissues to soften before deciding on a revision. Faces change a lot in that window, what looks or feels wrong now may improve on its own.
- "Wait and watch" is an active, valid choice, not giving up. You can gather opinions and keep healing at the same time.
Separate function from appearance
- Anything affecting function or health, eye closure, vision, breathing, persistent pain, nerve problems, deserves timely medical attention. Don't wait on those.
- Purely cosmetic concerns can usually wait until you're fully healed and thinking clearly.
Weigh the pros & cons, write it down
- What exactly bothers you, and how much does it affect daily life?
- Best-case vs. realistic-case vs. worst-case, for each, could you live with it?
- Cost: revisions are often more than one procedure. Budget for that.
- Recovery time, time off work, and who will help you during it.
- The emotional toll of another surgery and another recovery.
- Get 2 to 3 opinions. If experienced surgeons disagree, that itself is information. Ask each what they can't fix.
Decide from a steady place
- Take your time and do your research. This is a permanent, lifelong decision and deserves to be taken very seriously, it should never feel rushed. Anyone pressuring you to decide quickly is a red flag, not a reason to hurry.
- This is genuinely distressing, and it is not your fault. Try not to make an irreversible decision while in acute panic or grief.
- Give yourself time, lean on people you trust, and consider talking to a therapist or counselor. The mental-health side of this is real and worth tending to.
- Choosing comfort, management, or acceptance over more surgery is a completely valid outcome.
Mental Health & Coping
What you're feeling is a normal response to being harmed, it is not vanity and not weakness. Healing your mind matters as much as healing your body. (Support resources, not a substitute for professional care.)
If you're in crisis or don't feel safe
If you're thinking about harming yourself or you don't feel safe, please reach out right now. You deserve support, and you don't have to carry this alone.
- US: call or text 988 (Suicide & Crisis Lifeline), 24/7, free and confidential, or chat at 988lifeline.org.
- Anywhere: findahelpline.com finds a free crisis line in 175+ countries.
- If you're in immediate danger, contact your local emergency number.
Be gentle with yourself
- This happened to you. You trusted someone and were let down, your grief, anger, and anxiety are valid responses, not overreactions.
- Your worth is not your appearance, even though it doesn't feel that way right now.
- Healing isn't linear. Some days will be harder, that's part of recovery, not failure.
Day-to-day coping
- Limit mirror-checking and zooming in on photos, repeatedly examining your face feeds the anxiety instead of calming it. Try set check-in times, or cover a mirror you keep returning to.
- Wearing sunglasses or a hat at home is okay if it helps you get through the day, treat it as short-term comfort, not a forever fix. A therapist can help you need it less over time.
- Step away from before/after comparisons and "perfect result" scrolling, it fuels rumination.
- Catch rumination: give worry a short "window" (say 15 min), write it down, then redirect to a small activity. You can't think your way out of it at 2am.
- Protect the basics: a sleep routine, eating and drinking water, daylight, and gentle movement or a short walk.
- Stay on top of your aftercare, caring for your body is self-respect, and gives small daily wins.
- When panic hits: slow your breathing (in for 4, out for 6), or try 5-4-3-2-1 (5 things you see, 4 you hear, 3 you can touch, 2 you smell, 1 you taste).
- Go easy on alcohol, and avoid big, irreversible decisions while in acute distress.
- One connection a day, a text, a call, a walk with someone, beats isolating. Shame grows in silence.
Small things that help
- Take a break from social media for a while, constant scrolling and comparisons keep the wound open. You can step away without deleting anything.
- Fill the space with something absorbing: a book, a new hobby, a small creative project.
- Small comforts count: a warm cup of tea, a soft blanket, a familiar show, a slow morning.
- Surround yourself with people who care about you, even quietly being around others eases the isolation.
- Keep a simple routine: regular sleep and wake times, meals, a little movement.
- Keep up hygiene and basic self-care even on hard days, showering, brushing your teeth, getting dressed, these small wins add up.
- Track your water intake and eat well, nourishing your body supports your mood.
- Try not to take too many photos of yourself right now, constant documenting tends to feed the anxiety.
- Get outside for fresh air and daylight, even a few minutes lifts your mood.
- Try gentle journaling, getting thoughts out of your head makes them easier to carry.
- Limit researching your own case late at night, the worry always looks bigger in the dark and it steals your sleep.
- Try short meditations or guided breathing, a few minutes (free apps like Insight Timer, or videos online) can calm a racing mind.
- Practice a little gratitude, naming one or two small good things a day, gently, helps balance the heavy thoughts.
If you're early in recovery
- Your feelings are valid, and crying is not wrong or dangerous. But in the early healing stage, try to keep stress and intense physical strain low where you can, staying calm and rested supports your body's recovery.
- Lean on gentle support when emotions run high: a calming walk, slow breathing, a phone call, or letting someone sit with you.
- Rest, hydration, good food, and following your aftercare are the best things you can do for your body right now. Be patient with it.
Get professional support
- A therapist helps, especially one who's trauma-informed or uses CBT. Ask if they have experience with medical trauma or body-image distress.
- If appearance thoughts and checking are taking over, a BDD-informed therapist can help, Body Dysmorphic Disorder is real and treatable. BDD Foundation.
- Affordable options: Open Path Collective (around $40 to 70/session) and the Psychology Today directory (filter by issue, insurance, online).
- Talk to your GP / doctor if anxiety, depression, or sleep problems are severe, short-term support exists and is nothing to be ashamed of.
Lean on community
- You're not alone in this. Peer support reduces isolation and shame, and the people in this group understand it in a way most others can't.
- Talk to people who get it, sharing is healing in itself.
Physical Pain & Recovery
Peer information to help you advocate for yourself, this is not medical advice. Always work with a licensed physician, and bring this list to a US doctor to ask what's right for you. Don't start or stop any medication on your own.
What to expect, and why it hurts
- Turkey often doesn't prescribe strong pain medication, so you may have had far more discomfort than expected, especially if the tissue was over-pulled. That pain is real and worth treating, you don't have to just tough it out.
- Back in the States you can be properly evaluated and treated. Find a doctor who'll take you on for follow-up: your primary care doctor, or a board-certified facial plastic surgeon. You're allowed to ask for help even though the surgery was done elsewhere.
Seeing a local surgeon & building your care team
- Seeing a plastic surgeon in your area for an opinion can bring real peace of mind. Just know going in: most will say the face takes up to a year to fully heal, and many won't want to operate or intervene until enough time has passed. That's normal, and usually the right and safest call.
- Even so, it's worth starting to contact a few now and building a relationship with someone local you trust, so if a problem does arise you already have a surgeon who knows your case and can act quickly. You don't have to wait until you're in crisis to find them.
- Use the surgeon tabs in this tracker as a starting point. Bring your records, dated photos, and symptom notes to each visit so they have the full picture.
Your eyes: please don't wait on this
- A brow lift can leave your eyes unable to close fully (lagophthalmos). That leads to chronic dryness, light sensitivity, irritation, and a gritty or burning feeling. For many of us this did not go away on its own and had to be treated with prescription drops.
- This is genuinely urgent. When the eyes can't close and stay protected, the cornea dries out and can be damaged. Waiting too long can cause permanent harm, including corneal damage and, in severe cases, ulceration.
- See an eye specialist as soon as you can, an ophthalmologist, ideally an oculoplastic specialist, especially if symptoms are significant or not improving.
- That said, you don't always have to rush to an oculoplastic specialist the moment you notice mild dryness. If it's mild and slowly improving, keeping the eye well lubricated and protected may be enough at first. But if it's been a while with little or no improvement, or you have significant pain, light sensitivity, vision changes, or your eye clearly can't close, get seen promptly, that's when waiting risks permanent damage.
- Tell the doctor clearly: my eyes don't fully close, I have dryness, light sensitivity, and any blurring. Ask them to check for exposure problems (exposure keratopathy).
- In the meantime, ask about lubricating drops during the day, a thicker gel or ointment at night, and gently taping or shielding the eye while you sleep so it stays moist and protected.
Eye drops to ask the specialist about (they choose based on your exam):
- Artificial tears / lubricating drops (OTC): add moisture and basic relief through the day. Preservative-free is gentler for frequent use.
- Night gel or ointment (e.g. Refresh PM, Lacri-Lube, Systane nighttime): thicker, coats and protects the eye overnight while it can't fully close. Can blur vision, so used at bedtime.
- Cyclosporine (Restasis, Cequa), prescription: calms inflammation and helps your eyes make more of their own tears over weeks to months.
- Lifitegrast (Xiidra), prescription: blocks a surface-inflammation pathway to ease dryness, can start helping in about 2 weeks.
- Steroid drops (e.g. loteprednol / Lotemax, Eysuvis), prescription: calm flares quickly, short-term and monitored by an eye doctor.
- Punctal plugs: tiny plugs that keep your natural tears from draining away, so eyes stay moister.
Early on: swelling & inflammation
- Ask your US doctor about a short oral steroid course (e.g. a Medrol / methylprednisolone dose pack) early on to reduce swelling and inflammation, this is a prescription decision for a physician.
- Ask what pain relief is safe and when: acetaminophen (Tylenol) is usually fine; NSAIDs (ibuprofen, etc.) are sometimes avoided right after surgery due to bleeding risk, so confirm timing.
- Keep your head elevated, use cold then warm compresses as directed, and rest. Many people use arnica and bromelain for bruising and swelling, ask your doctor if those suit you.
Swelling & scar tissue: hands-on help
- Find a certified lymphatic drainage (MLD) therapist, manual lymphatic drainage helps move fluid and bring down swelling. Look for a Certified Lymphedema Therapist (CLT), often a PT or trained massage therapist.
- For firmness, lumps, or rope-like bands, ask about scar-tissue massage / manual therapy, plus silicone sheets or gel once incisions are fully healed.
- Always ask your surgeon when it's safe to start any massage, starting too early can do harm.
Understanding the surgery you had (the published technique)
- The procedure many of us had is described in a 2024 medical journal article co-authored by Yunus Sağlam: "Dual-Plane Midface Lift Through Transoral and Transtemporal Approach" (Aesthetic Plastic Surgery). Reading it, or handing it to your revision surgeon, helps everyone understand exactly what was done.
- In plain terms: two sets of hidden incisions, inside the mouth (upper gum) and behind the temporal hairline. The cheek / mid-face soft tissue is lifted off the bone (subperiosteal dissection) and then fixed upward with strong sutures, including a stitch anchored through a small hole drilled in the lower eye-socket rim (orbital rim), plus suspension of the SOOF (the fat pad under the eye) up toward the temple.
- The paper itself lists these expected effects: infraorbital-nerve numbness in almost every case (the authors report ~72 days on average, up to 272 days, to resolve), bruising and swelling in every patient, a risk of infection (they note drilling the orbital rim raises that risk), temporary facial-nerve neuropraxia, and temporary weakness of the upper-lip lifting muscles.
- What many of us experienced or were told: based on our own experience, many of us believe a muscle was cut and the fat was bunched up rather than smoothly redraped. Some of us were told we may not be able to have a blepharoplasty (eyelid surgery) in the future, because the fat pads may all be sutured together.
- Why this matters for a revision: bring this paper to your revision surgeon. The bone fixation at the orbital rim, the strong sutures, and the SOOF suspension all change how a revision has to be planned, so a surgeon who knows exactly what was done is far better placed to help.
Read the published technique, free full text (PMC) ↗ · Journal / DOI ↗
Transoral midface: edema & scar tissue
- The transoral (inside-the-mouth) midface lift tends to cause a lot of swelling (edema). If that fluid sits in the tissues too long without movement, it can harden into fibrosis and scar tissue, firm lumps or rope-like bands that are harder to treat later.
- Gentle lymphatic drainage, and scar-tissue work once healed, help move that fluid and keep tissue soft. New lymphatic pathways take roughly 3 months to regenerate, so this early window matters.
- Many surgeons start gentle lymphatic massage within days to a few weeks, some patients begin as early as about a week after surgery, so starting soon is not out of the question. By contrast, a strict no-touch period of around 4 months (as some of us were told by Yunus) is on the long end, and leaving edema untreated that long may give scar tissue time to set.
- Be aware: many patients have found that some surgeons abroad, including in Turkey, are more focused on the aesthetic result than on your health, safety, or comfort. Put your own wellbeing first, and don't assume a long no-touch rule is automatically in your best interest.
- This doesn't automatically mean ignore your surgeon, sometimes there's a real reason for caution. But if you're worried, get a second opinion from a qualified facial surgeon and do your due diligence before deciding.
If you think you have nerve damage
- Normal numbness vs nerve pain are different. Normal numbness is simply loss of feeling, many small sensory nerves are disrupted during surgery, so numbness or reduced sensation in the cheeks, scalp, or near incisions is common early on and usually improves over weeks to months. It's loss of sensation, not pain.
- Nerve pain (neuropathic) feels different: burning, stabbing, electric-shock or shooting sensations, persistent pins-and-needles, or pain from things that shouldn't hurt (like light touch). That signals the nerve itself is irritated or injured.
- What can cause it: a nerve was stretched or bruised (traction), pinched or compressed by swelling, a hematoma, or scar tissue, or in the worst case partly or fully cut (transected). Milder stretch/compression often recovers over weeks to months; a cut nerve may not recover without surgical repair.
- Numbness with weakness or trouble moving part of your face (not just loss of feeling) is more concerning, that points to a motor nerve, and should be evaluated promptly.
- Get evaluated, ask for a referral to a neurologist or facial-nerve specialist. EMG / nerve conduction studies can measure nerve function and help tell which injury you have.
- Important: nerve issues don't always show up on tests, especially small sensory nerves. A normal or "clear" test does not mean your pain isn't real. You know your body, keep advocating, numbness and some discomfort early on can be normal, but ongoing pain is not something to dismiss. If a provider brushes off your pain because a test looked fine, it's okay to push back or seek a second opinion, your lived experience of the pain is valid evidence.
- Medications doctors use for nerve pain (ask which, if any, suits you): gabapentin (Neurontin), pregabalin (Lyrica), duloxetine (Cymbalta), and tricyclics like nortriptyline or amitriptyline. Topical lidocaine and TENS are also options. These are prescriptions, don't self-medicate.
More options for nerve pain (ask a pain specialist)
- Beyond pills, a pain management specialist (or neurologist) can offer procedures. Ask for a referral if oral medications aren't enough.
- Botox (botulinum toxin) injections can reduce certain types of nerve / neuropathic pain. Relief typically lasts around 4 to 5 months, and it's often used when other treatments haven't worked well.
- Nerve blocks: a local anesthetic, sometimes combined with a steroid, injected around the affected nerve to calm the pain, often done under ultrasound guidance.
- Steroid injections around a nerve can reduce inflammation and pain, but use caution. Repeated or higher-dose steroid injections can cause fat and muscle thinning, skin depression or dimpling, color changes, and sometimes permanent tissue atrophy, especially in the face. Ask about the risks and how often is safe before agreeing.
- Also worth asking about: topical lidocaine or capsaicin cream, TENS units, physical therapy / nerve desensitization, and acupuncture.
- Medication tip: nerve medications often work best taken on a regular schedule, not only when the pain spikes. Some are also absorbed better on an empty (fasted) stomach, so you feel them more, but check with your doctor or pharmacist first, because a few medications need food to avoid stomach upset.
No insurance? Getting medications affordably
- You still need a valid prescription for nerve and pain medications, but there are legitimate, low-cost ways to fill them, you don't have to pay full retail.
- GoodRx (free): search your medication, compare prices at pharmacies near you, and show the coupon at the counter. No insurance or membership needed, prices vary a lot by pharmacy.
- Mark Cuban Cost Plus Drugs: mail-order generics at cost plus 15% and a small fee, often cheapest for ongoing meds like gabapentin or duloxetine. Your doctor sends the prescription.
- Also compare Amazon Pharmacy and your pharmacy's own savings programs. For brand-name drugs, check the manufacturer's site for patient-assistance programs and copay cards.
- No doctor yet? A telehealth visit can be an affordable way to get evaluated and, when appropriate, prescribed. Note: controlled medications have stricter rules and often can't be prescribed online.
- Caution: avoid any website that sells prescription drugs without requiring a prescription, they're frequently counterfeit, unsafe, or illegal. Stick to licensed US pharmacies only.
Supplements that may help (clear with your doctor first)
Important: run any supplement past your surgeon or doctor first, especially around surgery. Several thin the blood and should be stopped about 2 weeks before any operation: fish oil, vitamin E, turmeric / curcumin, ginkgo, garlic, and high-dose vitamin C. Do not megadose vitamin B6, too much (over roughly 10 to 50 mg/day, long term) can itself cause nerve damage. Supplements can interact with your prescriptions, more is not better.
Commonly used for healing, swelling, and nerve support. Evidence is strong for some, mixed for others. Prices are rough estimates, check the live price and pick a reputable, third-party-tested brand. Links are Amazon searches so you can compare brands.
💊 Weekly AM/PM pill organizer (keeps meds on schedule) ↗Helpful recovery items / comfort kit
Small things that make recovery easier. Prices are rough estimates, check the live price.
Also worth having: button-up or zip-front tops so you're not pulling clothing over your head, soft foods and protein shakes (especially if chewing is hard after a transoral lift), and a notebook to track symptoms and questions. Keep it all in one "recovery kit" so everything's in reach on hard days.
Other things to raise or do
- If you had the transoral approach: ask about jaw stiffness, limited mouth opening, chewing trouble, or TMJ pain, a specialist or PT can help.
- Ask about physical therapy or facial therapy for muscle, movement, and stiffness problems.
- Support healing with good nutrition: protein, hydration, vitamins, check with your doctor before adding supplements.
- Acupuncture helps some people with pain and recovery, optional, ask your doctor first.
- Keep a dated symptom diary with photos, it guides your treatment and helps document your case if you pursue it legally.
When to seek care urgently
- Signs of infection: fever, spreading redness or warmth, pus or foul-smelling drainage, or rapidly increasing pain or swelling.
- Sudden vision changes, severe uncontrolled pain, or any trouble breathing or swallowing.
- Don't wait, go to urgent care or the ER, or call your local emergency number.
Consult Questions
The full question list, ordered the way they flow best on a call, experience first, money and logistics last. Use the Checklist tab to type each surgeon's answers, or print the PDF and write on paper.
📄 Print the one-page checklist ↗1 · Experience & track record
- How long have you been practicing, and how long doing this procedure specifically?
- How many revision cases like this have you done (not just primary surgeries)?
- Can I see before/afters of revision patients with an issue like mine?
- Have you ever done a revision that did not turn out well? What happened, and what was the result?
2 · The plan & honest expectations
- What technique would you use, and why?
- What are the realistic limits, what can and can't be fixed?
- What are the risks of the revision, and the risks of not doing it?
- How long should I wait after my original surgery? (most advise ~12 months)
3 · Surgery day & safety
- How many surgeries do you do in a day? (more than 1 to 2 can mean a fatigued surgeon)
- Where exactly will my surgery take place? (then research that facility, accredited? clean?)
- What medications are involved? Do you use steroids, and why or why not?
4 · Recovery & aftercare
- Downtime & what to expect: swelling, bruising, numbness, timeline to presentable and final result.
- Aftercare: lymphatic massage or a strict no-touch period, and for how long?
5 · Money & logistics (save for last)
- Would you offer a discount in exchange for using my before/after photos?
- Revision-of-revision policy: if this doesn't fully correct it, is another procedure included, discounted, or full price? Get it in writing.
- Total cost: consultation fee, surgeon's fee, anesthesia, facility, and follow-ups.
Temporal Brow Lift Revision
For brows set too high / too much tension. Gold = explicitly advertises lowering over-elevated brows.
Transoral / Midface Lift Revision
Most experts correct a failed mid-face lift with endoscopic / deep-plane approaches, true transoral re-dos are rare, so don't screen out an office just because they don't say "transoral."
Nose Revision (Revision Rhinoplasty)
A peer-shared shortlist of US revision rhinoplasty surgeons (correcting a prior nose job), with a rough price range and a note on each surgeon's aesthetic so you can match it to the nose you want. These are starting points from patient experience, not independently board-verified by us, so confirm board certification and vet each one yourself. Prices are rough estimates, confirm at consult.
Neck Lift
Board-certified US surgeons known for neck lift, deep neck contouring, platysmaplasty, and deep plane neck / face lift. Gold = standout names.
Eye / Oculoplastic (Reconstructive) Specialists
For serious eye complications, eyes that don't fully close (lagophthalmos), eyelid retraction, ectropion, exposure, or a deformed lid. These are oculoplastic surgeons (ophthalmology board-certified + ASOPRS) focused on functional / reconstructive eyelid repair and revision. If your eye can't close or you have pain/vision changes, this is urgent, see the Pain & Recovery tab and get seen quickly. Gold = strongest functional match.
Triage, who to start with
- Eye won't close / corneal exposure (lagophthalmos, facial-nerve): Dr. Tao, Dr. Brown, Dr. Eftekhari, Dr. Mahoney, Dr. Avila.
- Severe deformity / complex "last-resort" reconstruction: Dr. Kahana, Dr. Tao, Dr. Mahoney, Dr. Setabutr, Dr. Rabinowitz, Dr. Heher.
- Lower-lid retraction / ectropion (especially after a midface lift): Dr. Sullivan, Dr. Ahuero, Dr. Carniciu, Dr. Setabutr, Dr. Eftekhari.
Verify a Surgeon's Credentials
Before you book any surgeon, confirm they're genuinely board-certified and licensed, and check for disciplinary actions. It takes about 5 minutes, the tools are free, and it protects you from another bad experience. (Information, not endorsement.)
Why it matters
- A real, ABMS-recognized board certification means rigorous, verified training. A vague "cosmetic surgery" board is not the same, and almost any doctor can legally call themselves a "cosmetic surgeon."
- For face work, look for one of: American Board of Plastic Surgery (ABPS), American Board of Facial Plastic & Reconstructive Surgery (ABFPRS), or American Board of Otolaryngology (ABOto / ABOHNS). Oculoplastic surgeons are usually ophthalmology-boarded plus ASOPRS.
How to check (free tools)
- ABMS Certification Matters, confirm any US doctor's board certification, covers every recognized board. Just enter their name.
- FSMB DocInfo, look up the doctor's state license(s) and any disciplinary actions, the big one: it shows if a board has ever sanctioned them.
- Your state medical board site also lists licenses and disciplinary history, search "[state] medical board license lookup."
Verify board certification, license & discipline:
ABMS Certification Matters (any board) ↗ · ABPS verify ↗ · ABFPRS verify ↗ · ABOHNS verify ↗ · FSMB DocInfo (license + discipline) ↗ · Find your state medical board ↗
Find board-certified surgeons (then verify each above):
ASPS, find a plastic surgeon ↗ · ASOPRS, find an oculoplastic surgeon ↗
Our board-certification checklist (verified June 2026)
We independently checked every surgeon on the Brow, Midface, Neck, and Eye tabs against their official site plus independent directories (the specialty board listing, ASPS / AAFPRS / ASOPRS, Doximity, RealSelf, or hospital faculty pages). Every one of those is confirmed board-certified by a recognized board, shown next to their name. The Nose Revision list is a newer, peer-shared shortlist that we have not independently board-verified, confirm board certification for each of those yourself. The live registries need a manual name lookup, so still run that quick final check yourself (links above) before booking.
Key: ABPS = plastic surgery · ABFPRS = facial plastic & reconstructive · ABOHNS = otolaryngology–head & neck · ABOphth = ophthalmology (oculoplastic, usually + ASOPRS).
Brow Revision — all verified
- ✓Dr. Vincent Marin ABPS
- ✓Dr. Michael Yaremchuk ABPS
- ✓Dr. Sumeet Jindal ABOphth
- ✓Dr. Kami Parsa ABOphth + ASOPRS
- ✓Dr. Christopher Zoumalan ABOphth + ASOPRS
- ✓Dr. Gary Linkov ABOHNS
- ✓Dr. Patrick Davis ABFPRS + ABOHNS
- ✓Dr. Babak Azizzadeh ABFPRS + ABOHNS
- ✓Dr. Guy Massry ABOphth + ASOPRS
- ✓Dr. Bahman Guyuron ABPS
- ✓Dr. Andre Panossian ABPS
- ✓Dr. Kevin Brenner ABPS
- ✓Dr. Anthony Corrado ABFPRS
- ✓Dr. Sam Naficy ABFPRS + ABOHNS
- ✓Dr. Konstantin Vasyukevich ABFPRS + ABOHNS
- ✓Dr. Steven Pearlman ABFPRS + ABOHNS
- ✓Dr. Dilip Madnani ABFPRS + ABOHNS
- ✓Dr. Jacob Steiger ABFPRS + ABOHNS
Transoral Midface Revision — all verified
- ✓Dr. Kenneth Steinsapir ABOphth
- ✓Dr. Sumeet Jindal ABOphth
- ✓Dr. Allan Wulc ABOphth
- ✓Dr. Gregory Keller ABOHNS
- ✓Dr. Patrick Davis ABFPRS + ABOHNS
- ✓Dr. Mehryar Taban ABOphth
- ✓Dr. Amiya Prasad ABOphth
- ✓Dr. David Isaacs ABOphth
- ✓Dr. Robert Schwarcz ABOphth
- ✓Dr. Jonathan Hoenig ABOphth
- ✓Dr. Steven Fagien ABOphth
- ✓Dr. Joel Kopelman ABOphth + ABFPRS
- ✓Dr. Raymond Douglas ABOphth
- ✓Dr. Oscar Ramirez ABPS
- ✓Dr. Renato Saltz ABPS
- ✓Dr. Tanuj Nakra ABOphth
- ✓Dr. Sean Freeman ABFPRS + ABOHNS
- ✓Dr. Brett Kotlus ABOphth
- ✓Dr. Ioannis Glavas ABOphth
Nose Revision — peer-shared shortlist (NOT independently verified)
- •Dr. Scott Owen verify board cert
- •Dr. Ruslan Zhuravsky verify board cert
- •Dr. Adam Weinfeld verify board cert
- •Dr. Bradford Bader verify board cert
- •Dr. Richard Zoumalan verify board cert
- •Dr. Jeffrey Steitz verify board cert
- •Dr. Jason Roostaeian verify board cert
- •Dr. Sam Most verify board cert
- •Dr. Robert Glasgold verify board cert
Neck Lift — all verified
- ✓Dr. Jeffrey Spiegel ABFPRS + ABOHNS
- ✓Dr. Thomas Mustoe ABPS
- ✓Dr. Jennifer Levine ABFPRS + ABOHNS
- ✓Dr. Jeffrey Wise ABFPRS + ABOHNS
- ✓Dr. Justin Cohen ABFPRS + ABOHNS
- ✓Dr. Tina Ho ABOHNS
- ✓Dr. Benjamin Stong ABOHNS + ABFPRS
- ✓Dr. Gabriele Miotto ABPS
- ✓Dr. Demetri Arnaoutakis ABFPRS + ABOHNS
- ✓Dr. Sirius Yoo ABFPRS + ABOHNS
- ✓Dr. Raghu Athré ABFPRS + ABOHNS
- ✓Dr. Chaowen Wu ABPS
- ✓Dr. Yula Indeyeva ABOHNS + ABFPRS
- ✓Dr. Keith Ladner ABFPRS + ABOHNS
- ✓Dr. Akshay Sanan ABFPRS + ABOHNS
- ✓Dr. David Stoker ABPS
- ✓Dr. Philip Young ABOHNS
- ✓Dr. Karen Horton ABPS
Eye / Oculoplastic — all 20 verified
- ✓Dr. Jeremiah Tao ABOphth + ASOPRS
- ✓Dr. Mark S. Brown ABOphth + ASOPRS
- ✓Dr. Kian Eftekhari ABOphth + ASOPRS
- ✓Dr. Scot Sullivan ABOphth + ASOPRS
- ✓Dr. Audrey Ahuero ABOphth + ASOPRS
- ✓Dr. Anais Carniciu ABOphth + ASOPRS
- ✓Dr. Sarah Avila ABOphth + ASOPRS
- ✓Dr. Alon Kahana ABOphth + ASOPRS
- ✓Dr. Nicholas Mahoney ABOphth + ASOPRS
- ✓Dr. Pete Setabutr ABOphth + ASOPRS
- ✓Dr. Kristin Tarbet ABOphth + ASOPRS
- ✓Dr. Karina Richani ABOphth + ASOPRS
- ✓Dr. Ivan Vrcek ASOPRS (confirm ABOphth)
- ✓Dr. Dustin Heringer ABOphth + ASOPRS
- ✓Dr. Katrinka Heher ABOphth + ASOPRS
- ✓Dr. Ted Wojno ABOphth + ASOPRS
- ✓Dr. Michael Rabinowitz ABOphth + ASOPRS
- ✓Dr. Ashley Campbell ABOphth + ASOPRS
- ✓Dr. Pradeep Mettu ABOphth + ASOPRS
- ✓Dr. Andrew Harrison ABOphth + ASOPRS
Don't rely on testimonials or before/afters alone
- A glowing testimonial or a stunning before/after is marketing, not proof. Verify the credentials above and look for independent reviews before you trust it.
- Some "happy patients" are paid promoters, brand ambassadors, or people working with the clinic, their endorsement is an advertisement, even if it doesn't say so.
- Some people whose photos appear in a clinic's before/after gallery are actually unhappy with their results, the clinic just keeps using the flattering "after." A posted photo doesn't mean that patient is satisfied.
- Be wary and cross-check: same faces reused, comments turned off, only early post-op photos. Look at independent review sites, and if you can, ask to speak with a real past revision patient directly.
Other red flags
- Certification doesn't appear, or only a "cosmetic surgery" board ABMS doesn't recognize.
- Any disciplinary action, license restriction, suspension, or pattern of malpractice settlements, ask about it directly.
- The name doesn't match, or they dodge when you ask which board certifies them.
- Good signs: a recognized board certification plus hospital privileges to do the procedure at an accredited hospital.
Glossary, Plain-Language Terms
What the procedures and complications actually mean, so you can understand what was done and talk to surgeons with confidence. (General information, not medical advice.)
Procedures & techniques
- Temporal brow lift — lifts the outer (temporal) brow through small incisions near the temple / hairline. Over-tightening can leave brows too high or "surprised."
- Endoscopic brow lift — a brow lift done with a tiny camera through small scalp incisions.
- Transoral midface lift — a mid-face (cheek) lift done through incisions inside the mouth. Tends to cause a lot of swelling.
- Mid-face / cheek lift — repositions the cheek fat pad to restore fullness under the eyes and over the cheekbone.
- Deep plane facelift — lifts the deeper tissue layer (the SMAS), not just skin, for a more natural, longer-lasting result.
- SMAS — the layer of muscle and fascia under the skin that surgeons tighten in a facelift.
- Platysmaplasty — tightening the platysma (the broad neck muscle) during a neck lift.
- SOOF lift — lifts the sub-orbicularis oculi fat (a fat pad under the eye) to support the mid-face and lower lid.
- Transconjunctival — an incision on the inside of the lower eyelid, so there's no external scar.
- Blepharoplasty — eyelid surgery (upper or lower).
- Revision rhinoplasty — surgery to correct a previous nose job.
- Subperiosteal — a deep plane right against the bone, used in some midface lifts.
Complications & symptoms
- Lagophthalmos — when the eyes can't fully close. Can cause dryness, light sensitivity, and corneal damage if untreated (see Pain & Recovery, can be urgent).
- Exposure keratopathy — damage to the cornea (eye surface) from the eye not closing or staying moist.
- Ectropion / eyelid retraction — the lower eyelid pulled down or outward, often showing white below the iris.
- Hematoma — a collection of blood under the skin, often sudden one-sided swelling. Call your surgeon.
- Seroma — a pocket of clear fluid under the skin.
- Edema — swelling caused by fluid buildup.
- Fibrosis — thick, firm scar tissue that can form if swelling sits too long.
- Neuropraxia — a stretched or bruised nerve, usually temporary, recovers over weeks to months.
- Neurotmesis — a fully cut nerve, may not recover without surgical repair.
- Neuropathic pain — nerve pain that burns, stabs, feels electric, or like pins and needles.
- Paresthesia — abnormal sensations such as tingling or "pins and needles."
- Necrosis — tissue death, for example skin that loses its blood supply.
Care & vetting
- Informed consent — your right to understand the risks and agree before surgery. Missing consent forms can actually support a malpractice claim.
- Lymphatic drainage (MLD) — gentle massage that moves fluid to reduce swelling.
- Board-certified — a surgeon certified by a recognized specialty board (e.g. ABPS or ABFPRS). A generic "cosmetic surgery" board is not the same.
Sources
Medical Malpractice in Turkey
Action guide & resources for pursuing a claim from the US.
Why this is time-sensitive
There is a statute of limitations. Commonly cited: tort claims ~2 years from when you discovered the harm (10-yr absolute cap); contract claims against a private hospital ~5 years; gross negligence up to 20 years. The clock is already running. The #1 priority is to request and preserve your full medical records now.
You did not sign away your rights
Signing a consent form or a waiver does not remove your right to pursue a malpractice claim. Turkish courts treat consent as no shield against proven negligence, and clauses exempting a doctor from liability for negligence are invalid. A signature alone doesn't prove informed consent. If your consent wasn't truly informed, or procedures were done you didn't agree to, that actually helps your case. See the Don't Be Silenced tab for the full breakdown.
Pursue it from the US, without traveling (Power of Attorney)
You don't have to fly back to Turkey. A Turkish lawyer holding a Power of Attorney (vekaletname) can file your case, attend mediation and every court hearing, collect your records, and represent you start to finish while you stay in the US.
How to grant it from the US (pick one):
- Turkish Consulate / Embassy in the US — they prepare it in Turkish and notarize it on the spot, no apostille needed. Book an appointment, bring photo ID and usually a passport photo or two; a translator can assist. Simplest route.
- US notary + an Apostille from your state's Secretary of State (Turkey accepts apostilles), then translated into Turkish. No consulate visit needed.
One lawyer can represent many of you, each signing her own Power of Attorney, which makes a group case efficient and cheaper per person. (The free Consumer Arbitration Committee, for smaller amounts, can be filed online with just your passport, no travel and no lawyer.)
Costs & official links (rough estimates, they change)
- Power of attorney at a Turkish consulate: about $50 to $120, cash only, usually same-day. Book via the Turkish consular site (some consulates are walk-in; arrange an interpreter ahead if needed).
- Apostille route instead: your state's Secretary of State apostille is about $6 to $25 per document, plus a notary (~$5 to $15) and a certified Turkish translation (~$18 to $40 per page). An apostille service runs ~$75 to $200.
- Consumer Arbitration Committee (smaller claims): free.
- Consumer mediation (larger claims): the consumer pays nothing, the Ministry of Justice covers the mediator's fee whether or not you settle.
- Consumer court / malpractice suit: court fees roughly 4 to 5% of the amount claimed (often recoverable if you win), plus possible upfront expert-witness fees.
- Lawyer: many give a free first consult and work on contingency, ~10 to 20% of what you recover (so you mostly pay only if you win), or a flat fee. Get the fee agreement in writing.
Turkish consular services & appointments ↗ · Turkish Embassy DC (US consulate directory) ↗ · US apostille / authentication info ↗
Immediate action checklist
Your legal routes (can run in parallel)
- Civil compensation lawsuit, money damages: corrective treatment, rehab, lost income, disability, and moral damages (pain & suffering). Private clinics are sued directly in civil court.
- Criminal complaint, filed with the Public Prosecutor's Office where serious negligence is alleged.
- Administrative / regulatory complaint, Ministry of Health + Provincial Health Directorate can inspect the facility, fine it, or revoke its license.
- Medical Association ethics complaint, a discipline finding against the surgeon can bolster your civil case.
- Foreign patients = same rights, pursue a claim from the US via a lawyer with Power of Attorney; you don't have to travel.
Turkish firms handling foreign-patient cases
Starting points to vet, not endorsements.
How to vet a firm
Ask how many foreign-patient cosmetic-surgery malpractice cases they've handled, their settlement record, fee structure (some work on contingency), and whether they'll work via Power of Attorney, and get the engagement terms in writing. Cross-check the lawyer on the Turkish Bar (Barolar Birliği).
What We Can Do Now, File Complaints
Where to file complaints right now. These regulatory, ethics & review channels run in parallel with a civil lawsuit and can strengthen it, but they don't award money on their own and don't pause the deadline, so keep working with a lawyer too. Most portals are in Turkish; use your browser's auto-translate or have a lawyer file. Keep a dated copy of everything you submit.
Public review / consumer platforms, leave a review, warn others
Official complaint channels, the ones you asked about
Other official / legal avenues
Getting Your Medical Records (Even If They Refuse)
A lot of you never got copies of anything you signed. Under Turkish law you have a right to your records, and the clinic not giving them often helps your case. (Information, not legal advice; a Turkish lawyer can do all of this for you.)
Your right (Turkish law)
- Every patient, foreign included, has the right to copies of their full file: operative / surgical report, anesthesia record, the consent forms you signed, pre-op assessment, imaging, prescriptions, discharge summary, and before/after photos.
- Under KVKK (Turkey's data-protection law, Article 11) you can formally demand your health data, and they must respond within 30 days, normally free.
- Clinics must retain records for years (the rule cites up to 20). So "we don't have it" or "we lost it" is not a valid excuse.
Step by step
- Send a written request by WhatsApp, email, or formal letter (contacts + copy-paste message below). Screenshot it with the date, that timestamp is your proof. You do not need to give your home address.
- State your rights: under the Patient Rights Regulation and KVKK you're entitled to copies; ask for a response within 30 days.
- If they ignore or refuse: a Turkish lawyer can send a formal notary notice (ihtarname), which creates an official record that they withheld your file.
- Escalate in parallel (see Do Now): a KVKK data-access complaint, plus the Ministry of Health / Provincial Health Directorate and CIMER, which can compel the clinic.
- In a criminal complaint or lawsuit, a prosecutor or court can subpoena the records. Copies may also exist in the Ministry's central system (e-Nabız).
If they never give them, you still have a case
- Missing paperwork does not mean no case, often the opposite. If the clinic can't produce a consent form you signed, that supports a claim that there was no valid informed consent (negligence, or in serious cases battery).
- A clinic that stonewalls or "loses" records looks bad to regulators and a court. Document every refusal, the refusal itself is evidence.
- Build your file from what you have: your photos, messages, receipts, bank/travel records, and a written timeline (the Victim Intake sheet captures this).
You did not sign away your rights
Signing a consent form or a waiver does not remove your right to pursue a malpractice claim. Turkish courts treat consent as no shield against proven negligence, and clauses exempting a doctor from liability are invalid. A signature alone doesn't prove informed consent. If your consent wasn't truly informed, or procedures were done you didn't agree to, that helps your case. See the Don't Be Silenced tab for the full breakdown of what signing does and doesn't mean.
Where to send it, Dr. Yunus Sağlam's contact (pick any)
Send the message below by any of these. You don't need to give your home address.
💬 WhatsApp / phone: +90 505 767 21 20
📧 info@dryunussaglam.com · yunussaglammd@gmail.com
📍 Nişantaşı Lotus, Halaskargazi Cd. No:66 Kat:5 No:89, 34371 Şişli/İstanbul
Copy & paste: records request
Hello. I am formally requesting full copies of my complete medical records, including: the operative / surgical report, the anesthesia record, ALL consent forms I signed, the pre-operative assessment and notes, all before and after photos and imaging, prescriptions, and the discharge / follow-up notes. I know my rights as a patient: under the Turkish Patient Rights Regulation (Hasta Hakları Yönetmeliği) and Law No. 6698 on the Protection of Personal Data (KVKK), Article 11, I am entitled to copies of my records, and you are required to provide them within 30 days. My name is [Your Name], date of birth [DOB]. Surgery date: [date]. Procedure: [procedure]. Please confirm that you have received this request.
Turkish version (paste this so it's clearly understood):
Merhaba. Tam tıbbi kayıtlarımın eksiksiz kopyalarını resmî olarak talep ediyorum: ameliyat raporu, anestezi kaydı, imzaladığım TÜM onam (rıza) formları, ameliyat öncesi değerlendirme ve notlar, ameliyat öncesi ve sonrası tüm fotoğraflar ve görüntülemeler, reçeteler ve taburcu / takip notları. Hasta olarak haklarımı biliyorum: Türk Hasta Hakları Yönetmeliği ve 6698 sayılı Kişisel Verilerin Korunması Kanunu (KVKK) 11. maddesi uyarınca kayıtlarımın kopyalarını alma hakkım vardır ve bunları 30 gün içinde sağlamanız gerekmektedir. Adım [your name], doğum tarihi [DOB]. Ameliyat tarihi: [date]. İşlem: [procedure]. Bu talebi aldığınızı lütfen teyit edin.
If he stalls, gives partial records, or you suspect they've been altered, your rights
- You're entitled to the complete and accurate file, not a summary or a selected portion. Under KVKK (Law 6698), Article 11 you can also demand correction of any record that is wrong or incomplete, and an explanation, and Article 13 requires a response within 30 days.
- Giving false, altered, or incomplete records, or destroying or hiding them, backfires badly. Falsifying or altering medical records is treated as document forgery under the Turkish Penal Code, and destroying or concealing records to defeat a claim can amount to tampering with / destroying evidence, both criminal (your lawyer can pursue this).
- It also helps your civil case: a clinic that withholds, "loses," or doctors records looks bad to regulators, and a court can hold the gaps against him. You don't lose your case, the opposite.
- He can't fully hide the truth. Copies and a digital trail often exist in the Ministry's central e-Nabız system, and a prosecutor or court can subpoena the originals, so an incomplete or altered copy can be compared against them.
- Escalate in parallel: a KVKK data-access / correction complaint, the Ministry of Health Patient Rights unit and Provincial Health Directorate, and a criminal complaint to the Public Prosecutor. A Turkish lawyer's notary notice (ihtarname) creates an official record that he withheld or altered your file.
KVKK, your rights (incl. correction) ↗ · e-Nabız central records ↗
Copy & paste: if records are incomplete, withheld, or you suspect they were altered
Use this firmer follow-up if you got nothing, only part of your file, or records that don't match what actually happened. Keep it factual, no insults, and screenshot it with the date.
Hello. To date I have received [no records / only partial records / records that do not match what happened]. I am again formally requesting my COMPLETE and UNALTERED medical file, including: the full operative / surgical report, the anesthesia record, ALL consent forms I signed, the pre-operative assessment and notes, all pre- and post-operative photos and imaging, prescriptions, any pathology results, and the discharge / follow-up notes. If any record is missing, incomplete, or has been changed, I require it to be corrected and the complete original provided. Under the Turkish Patient Rights Regulation and Law No. 6698 (KVKK), Articles 11 and 13, I have the right to copies of my records, the right to request correction of inaccurate or incomplete data, and a response within 30 days. Please be aware that providing false, altered, or incomplete records, or destroying or withholding them, is a serious matter under Turkish law. I am keeping a dated record of this correspondence. If I do not receive my complete, accurate file within 30 days, I will file complaints with the Personal Data Protection Authority (KVKK), the Ministry of Health Patient Rights unit, and the Provincial Health Directorate, and pursue this through a lawyer and, if necessary, the Public Prosecutor. Copies of my records also exist in the central health system (e-Nabız). My name is [Your Name], date of birth [DOB]. Surgery date: [date]. Procedure: [procedure]. Please confirm receipt.
Turkish version (paste this so it's clearly understood):
Merhaba. Bugüne kadar [hiç kayıt almadım / yalnızca eksik kayıt aldım / gerçekte olanla örtüşmeyen kayıtlar aldım]. TAM ve değiştirilmemiş tıbbi dosyamın tamamını yeniden resmî olarak talep ediyorum: ameliyat raporunun tamamı, anestezi kaydı, imzaladığım TÜM onam (rıza) formları, ameliyat öncesi değerlendirme ve notlar, ameliyat öncesi ve sonrası tüm fotoğraflar ve görüntülemeler, reçeteler, varsa patoloji sonuçları ve taburcu / takip notları. Herhangi bir kayıt eksik, tam değil veya değiştirilmişse, düzeltilmesini ve tam orijinalinin verilmesini talep ediyorum. Türk Hasta Hakları Yönetmeliği ve 6698 sayılı Kanun (KVKK) 11. ve 13. maddeleri uyarınca kayıtlarımın kopyalarını alma, yanlış veya eksik verilerin düzeltilmesini isteme ve 30 gün içinde yanıt alma hakkım vardır. Lütfen unutmayın: yanlış, değiştirilmiş veya eksik kayıt vermek ya da kayıtları yok etmek veya saklamak Türk hukukunda ciddi bir konudur. Bu yazışmanın tarihli bir kaydını tutuyorum. Tam ve doğru dosyamı 30 gün içinde alamazsam; Kişisel Verileri Koruma Kurumu'na (KVKK), Sağlık Bakanlığı Hasta Hakları birimine ve İl Sağlık Müdürlüğü'ne şikâyette bulunacak, konuyu bir avukat ve gerekirse Cumhuriyet Savcılığı aracılığıyla takip edeceğim. Kayıtlarımın kopyaları merkezi sağlık sisteminde (e-Nabız) de bulunmaktadır. Adım [your name], doğum tarihi [DOB]. Ameliyat tarihi: [date]. İşlem: [procedure]. Lütfen aldığınızı teyit edin.
Photo Documentation Guide
Good, consistent photos do triple duty: they track your healing, they strengthen your legal case, and they let surgeons give you a remote opinion so you don't have to travel for every consult. Here's how to take them well.
The basics (same way every time)
- Same lighting each time, bright and even. Soft natural daylight is best, avoid harsh overhead light and strong shadows.
- Plain background (a blank wall), hair pulled back off your face, no makeup, no glasses.
- Same distance and angles each time so photos are comparable. Hold the phone at eye level, not above or below.
- Relaxed, neutral face for the standard set, then add the movement shots below.
- Each set is dated automatically. Take a fresh set on a schedule, e.g. weekly early on, then monthly.
The standard angles (take all)
- Front, looking straight ahead.
- Left and right at 45° (oblique).
- Left and right full side (profile).
- A close-up of the specific area that concerns you.
Movement & function shots (key for brow, eyes, midface)
- Eyes gently closed, then closed as hard as you can, this shows whether they fully close (lagophthalmos).
- Eyes wide open and looking up.
- Eyebrows raised, then frowning.
- Smiling, and a neutral face, to show movement and any asymmetry.
- A short video talking and smiling, movement reveals nerve or muscle problems a still photo hides.
For your legal case
- Keep any pre-op photos (from before the original surgery), they're powerful evidence. Ask the clinic for theirs too (see Getting Records).
- Keep every dated set backed up in your private evidence folder, the progression over time is what shows the harm.
For remote / photo consults
- Many US revision surgeons offer virtual consults, sending this standard set lets them advise before you travel.
- Ask each office exactly which photos and videos they want, and how to send them securely.
Getting Your Money Back, Deposits & Payments
If a deposit was kept or you paid for care you never safely received, you may be able to dispute it. Your options depend mostly on how you paid. Act fast, the deadlines are short. (Information, not legal or financial advice.)
You had the surgery, but got a different or poor result? (no lawyer needed)
- You're still a consumer under Turkish law (Law No. 6502), and a cosmetic procedure is a "service." If the service was defective or not what was agreed, including getting a different procedure than you consented to, you can claim your money back, and you don't need a lawyer to start.
- For a defective service the law gives you a choice (any of these, in any order, no need to ask for a "redo" first): a free re-doing, a proportional price reduction, or cancellation with a full refund of what you paid.
- Step 1: send a written demand to the clinic (use the full surgery refund message below). Keep proof.
- Step 2: if they refuse and it's under about 149,000 TRY (~$3,200), file free with the Consumer Arbitration Committee as a "defective service" claim (passport for foreigners; links below). Larger amounts go to Consumer Court, but mandatory mediation (~3 weeks) comes first and can settle it, no lawyer required to attend.
- Step 3: if you paid by card, also dispute it with your bank as "service not as described." Act fast, time limits apply.
- Key distinction: this consumer route gets back the price you paid. Money for the harm itself (corrective surgery, lost income, pain & suffering) is a separate malpractice claim that usually needs a lawyer and the court, you can pursue both at once.
- Regulatory complaints (see Do Now) don't award money directly, but the pressure can lead to a settlement and strengthens any claim. Strength in numbers, a group filing together is much harder to ignore.
Law 6502 defective-service remedies ↗ · Foreign patients are "consumers" in Turkey ↗
Does the 149,000 TRY (~$3,200) limit cap my refund? No.
- That number is not a limit on how much you can get back, it only decides which body hears your claim: under it → the free Consumer Arbitration Committee; over it → the Consumer Court (after mandatory mediation).
- If you paid around $10,000 (roughly 460,000 TRY), that's above the committee limit, so your claim goes through the Consumer Court route, not the small-claims committee, and you can still pursue the full amount you paid, not just $3,200.
- Path for a ~$10,000 claim: written demand → mandatory mediation (~3 weeks, can settle for the full amount, attend without a lawyer) → Consumer Court if it fails. A lawyer is worth it at this level but isn't required for mediation.
- Remember: this refund is the price you paid. Compensation for the harm (corrective surgery, lost income, suffering) is a separate malpractice claim you can add on top.
- You don't need to travel to Turkey for any of this. A Turkish lawyer with a Power of Attorney can attend the mediation and court for you while you stay in the US, see the Legal (Turkey) tab for how to grant one from a US consulate or by apostille.
If you paid by credit card (strongest protection)
- US credit cards give you the best protection. Under the Fair Credit Billing Act you can dispute charges for services that weren't provided or not as agreed.
- Deadline: you generally must dispute in writing within 60 days of the statement showing the charge. For a service never rendered, the clock can run from when it was supposed to happen, ask your issuer.
- Call your card issuer (number on the back), say you want to dispute a charge for "services not rendered / not as described," and ask them to open a chargeback. Follow up in writing and keep copies.
- The issuer must acknowledge within 30 days and usually resolve within 90. Send your evidence: what was promised, what happened, messages, and receipts.
If you paid by debit card
Debit cards have fewer protections than credit, but many banks still allow disputes. Contact your bank quickly and ask about their dispute process (Regulation E).
If you paid by bank wire (hardest to recover)
- Wires have the least protection and are hard to reverse once sent, but act immediately, the chance of recovery drops sharply after the first day.
- Call your bank now and ask them to attempt a SWIFT recall / wire recall and flag possible fraud. The sooner, the better.
If you paid by PayPal or another platform
Open a dispute in that platform's Resolution Center for "item / service not received or not as described," within their time limit.
Turkey: get a deposit back without a lawyer (works for cash too)
- Your main no-lawyer route is the Consumer Arbitration Committee (Tüketici Hakem Heyeti). It's free, no lawyer needed, and its decisions are legally binding and enforceable.
- Foreigners can apply with a passport number through the TÜBİS / e-Devlet system, no Turkish ID required. File online, by mail, or in person.
- For 2025 it handles disputes under about 149,000 TRY (roughly $3,200 USD — the lira moves, so check the current rate). Larger amounts go to the Consumer Court (mandatory mediation first, usually a lawyer).
- This works even if you paid cash (where a chargeback is impossible), as long as you can show the payment happened. Save any receipt, bank withdrawal record, and messages acknowledging the amount.
- You can also fold the deposit into a broader civil or criminal case as financial damages.
Can they keep your deposit if you cancel?
- It depends on what you agreed and why you're cancelling, which is exactly what the Consumer Arbitration Committee (or a lawyer) can decide.
- General Turkish-law principles: a plain advance with no forfeiture clause is usually refundable if the service isn't provided. If it was specifically agreed as "cancellation money" (cayma parası), the side that cancels can forfeit it, and if the clinic cancels they may owe double (Code of Obligations, Art. 177–178).
- Under Consumer Law No. 6502, unfair, one-sided terms are void, and misrepresentation, fraud, or no valid informed consent all strengthen a refund claim.
- Cancelling only because of others' bad reviews is a voluntary cancellation, the weakest ground on its own, but if the deposit was just an advance, the terms were unfair, or you were misled, you may still be owed it back. The committee costs nothing, so it's worth asking.
If you were misled or harmed, your claim is much stronger. If a surgeon took your deposit by misleading you, failed to provide the agreed service safely, or performed procedures you did not consent to, that's not a simple "I changed my mind" cancellation. Fraud, misrepresentation, and lack of informed consent go to whether there was ever a valid agreement at all, and are strong grounds to demand a full refund and potentially compensation on top (if proven; not legal advice). Keep proof of what you were promised, what you actually consented to, and what was done, and pursue the refund alongside your malpractice complaint, they reinforce each other.
Apply to the Consumer Arbitration Committee: via e-Devlet ↗ · TÜBİS portal ↗ · Ministry of Trade info ↗ · Live TRY→USD rate ↗
Only paid a deposit, never had surgery, didn't sign anything?
- This is often one of the easier cases to win. If you only paid a deposit, never had the surgery, and never signed a contract that says you forfeit the money, there's usually nothing that legally entitles him to keep it.
- A deposit with no written "you lose this if you cancel" term is generally treated as a refundable advance under Turkish law, especially when no service was ever provided. Not having signed a contract or consent form doesn't weaken you here, it removes the main thing he could point to in order to keep your money.
- You're also not cancelling on a whim, you're declining to proceed after learning of accounts and concerns shared by others (including allegations about consent and safety). That's a reasonable, good-faith reason, write it down.
- Steps: (1) send a written / WhatsApp request asking for your deposit back, and keep proof of the payment and the message; (2) if he refuses or ignores you, file with the Consumer Arbitration Committee (free, no lawyer, passport) as "service not provided / refund of advance payment"; (3) you do not need to have signed anything to file.
Copy & paste: deposit refund request
Send via WhatsApp or email (his contacts are on the Getting Records tab). Keep a copy and the date, that's your proof. Replace the [brackets].
Hello. I am formally requesting a full refund of the deposit of [amount] that I paid on [date] for [procedure] by [cash / card / bank transfer]. I have decided not to proceed with the surgery. No surgery was performed, and I did not sign any contract agreeing to forfeit this deposit. Under Turkish law, an advance payment for a service that is not provided is refundable. Please return the full amount within 14 days to [how you want to be repaid]. If I do not receive a response, I will file a complaint with the Consumer Arbitration Committee (Tüketici Hakem Heyeti). My name is [Your Name]. Please confirm that you have received this message.
💬 WhatsApp / phone: +90 505 767 21 20
Turkish version (paste this if you want him to understand it clearly):
Merhaba. [date] tarihinde [procedure] için [cash / card / bank transfer] ile ödediğim [amount] tutarındaki avansın/kaporanın tamamen iade edilmesini resmî olarak talep ediyorum. Ameliyat olmamaya karar verdim. Herhangi bir ameliyat gerçekleştirilmedi ve bu ödemeyi kaybetmeyi kabul eden hiçbir sözleşme imzalamadım. Türk hukukuna göre, sunulmayan bir hizmet için ödenen avansın iadesi gerekir. Lütfen tutarın tamamını 14 gün içinde [refund method] yoluyla iade edin. Yanıt alamazsam, Tüketici Hakem Heyeti'ne şikâyette bulunacağım. Adım [your name]. Bu mesajı aldığınızı lütfen teyit edin.
Copy & paste: full surgery refund request (defective / not as agreed)
Use this one if the surgery was performed but was defective, unsafe, or not what you agreed to (wrong procedure, no valid consent, a result far from what was promised, or complications from poor care). Send via WhatsApp or email, keep a copy and the date, and replace the [brackets].
Hello. I am formally requesting a full refund of [amount], which I paid on [date] for [procedure(s)] performed at your clinic by [cash / card / bank transfer]. The service was defective and not as agreed: [briefly state what went wrong, e.g. I developed [complications], the result is not what was promised, and/or procedures were performed that I did not consent to]. Under Turkish Consumer Protection Law No. 6502, a patient is a consumer and a defective medical service entitles me to choose a remedy. I am choosing cancellation of the contract with a full refund of what I paid. Please refund the full amount within 30 days to [how you want to be repaid]. If I do not receive it, I will file with the Consumer Arbitration Committee (Tüketici Hakem Heyeti) / Consumer Court and the Ministry of Health, and pursue my separate malpractice claim. This message does not waive any of my other legal rights. My name is [Your Name], passport [number], surgery date [date]. Please confirm you received this.
💬 WhatsApp / phone: +90 505 767 21 20
Turkish version (paste this so it's clearly understood):
Merhaba. Kliniğinizde [date] tarihinde [cash / card / bank transfer] ile [procedure(s)] için ödediğim [amount] tutarının tamamen iade edilmesini resmî olarak talep ediyorum. Sunulan hizmet ayıplı ve kararlaştırıldığı gibi değildi: [neyin yanlış gittiğini kısaca yazın, örn. [complications] gelişti, sonuç vaat edilenle örtüşmüyor ve/veya onam vermediğim işlemler yapıldı]. 6502 sayılı Tüketicinin Korunması Hakkında Kanun uyarınca hasta tüketici sayılır ve ayıplı bir sağlık hizmeti bana seçimlik haklar tanır. Sözleşmeden dönüyor ve ödediğim bedelin tamamen iadesini talep ediyorum. Lütfen tutarın tamamını 30 gün içinde [refund method] yoluyla iade edin. İade almazsam Tüketici Hakem Heyeti'ne / Tüketici Mahkemesi'ne ve Sağlık Bakanlığı'na başvuracak ve ayrı malpraktis talebimi sürdüreceğim. Bu mesaj diğer yasal haklarımdan feragat anlamına gelmez. Adım [your name], pasaport [number], ameliyat tarihi [date]. Bu mesajı aldığınızı lütfen teyit edin.
The law & the deadlines (so you can stand your ground)
- The law: Turkish Consumer Protection Law No. 6502. A cosmetic procedure is a "service" and a foreign patient counts as a consumer. For a defective service you may choose, in any order, a free re-doing, a price reduction, or cancellation with a full refund, you don't have to ask for a "redo" first.
- Their deadline to act: once you make the request, the clinic must carry out your chosen remedy within 30 business days. That's why the message gives them 30 days. If they refuse or go silent, you escalate.
- Your deadline: a defective-service claim has a 2-year limit, counted from when the surgery was performed, so act early. (That limit can be longer if the clinic hid the problem through its own fault or fraud, but don't rely on it, file in time.)
- If they don't pay: under about 149,000 TRY (~$3,200) file free with the Consumer Arbitration Committee as a "defective service" claim (passport for foreigners); larger amounts go to Consumer Court, with mandatory mediation first. See the steps above.
- Remember: this gets back the price you paid. Money for the harm (corrective surgery, lost income, pain & suffering) is a separate malpractice claim, you can pursue both at once.
Law 6502 defective-service remedies & 30-day rule ↗ · Foreign patients are "consumers" in Turkey ↗
The portal is in Turkish, how to handle it & how they reply
- The portals, the form, and the decision are all in Turkish. Easiest fix: open the site in Google Chrome and use built-in translate (the translate icon in the address bar, or right-click → "Translate to English"). Chrome and Safari can translate whole pages on a phone too.
- For any letter or document you receive, use the Google Translate app, point your phone camera at the text to translate instantly, or paste it at translate.google.com.
- When you submit, it helps to write your complaint in Turkish (translate your statement first) so it's clearly understood, and attach your evidence (proof of payment, messages).
- How they get back to you: a written decision (a "karar"), usually within a few months (legally up to ~6 months), sent as an official notification to the address or email on your application, so use contact details you actually check.
- Track your status online via "Başvuru Sorgulama" (application inquiry) on the TÜBİS portal. The decision is binding and enforceable; if you disagree, you can object at the Consumer Court within 15 days.
How to translate this page
These portals are in Turkish. See the Translate Pages tab for a video and step-by-step (phone & laptop).
Travel insurance
If you bought travel medical or trip insurance, check whether complications or extra care are covered. Many standard policies exclude elective cosmetic surgery, so read yours carefully.
Document it (helps any route)
- Keep a written timeline, proof of what you paid and when, all messages, and what was promised vs. delivered. The same evidence supports your legal case.
- A refund or chargeback is separate from a malpractice claim, you can pursue both at once.
Paying for a Revision (If Money Is Tight)
Corrective surgery is expensive. Here are real options, from insurance for functional problems to financing, hospital charity care, and crowdfunding. (General information, not financial advice. Avoid high-interest debt where you can, and read every agreement before signing.)
Insurance for functional problems
If your problem is functional (eye won't close, breathing, nerve damage), it may be covered by your US health insurance even though cosmetic work isn't. Ask your doctor to document medical necessity, get a referral, and appeal any denial in writing.
Keep receipts, it may be recoverable
Corrective surgery and related care can be claimed as financial damages in a malpractice case, so save proof of everything you spend (see the Money Back & Legal tabs).
Ask the surgeon's office
Many revision surgeons offer in-house payment plans, and some reduce fees for correcting another surgeon's poor results. It's worth asking directly.
Medical financing (elective / cosmetic)
CareCredit, Alphaeon Credit, PatientFi, and Prosper Healthcare Lending offer monthly plans, sometimes 0% or fixed-rate. Compare the APR and terms first, and watch out for "deferred interest" that hits if you don't pay it off in time.
Hospital / academic / charity care
A university teaching hospital can be lower cost. Nonprofit hospitals are required to have a Financial Assistance Policy ("charity care"), free or discounted by income, ask the billing office. The nonprofit Dollar For can help you apply.
Crowdfunding
A GoFundMe medical fundraiser can help, the more widely shared the better. It's public, so weigh how much you want to share, and success varies.
Report on Instagram, Step by Step
How to report the surgeon's Instagram, with an honest take on what works. Instagram only removes accounts for real rule violations, not for bad reviews or because many people complain. Report genuine violations honestly, and pair this with official complaints and public reviews, which carry more weight.
His Instagram, the account to report
Search Instagram for his profile (try his name), open it, then follow the steps below to report it.
Reality check, read first
- Instagram says the number of reports does not decide removal. One clear report of a real violation does more than 100 vague ones.
- It will not take down a working business page just for negative reviews or unhappy patients.
- Coordinated or false mass-reporting can backfire and get your own accounts flagged. Everyone should report honestly, under the category that genuinely fits.
- Reporting is anonymous (he's never told who reported). Reviewed by AI + humans, usually within 24 to 48 hours.
Before you report
- Screenshot the posts and profile first, he may delete them once reported.
- Pick the violation that genuinely applies (below). Don't force a category.
Report his profile (in the app)
- Open his profile, tap the three dots ( ⋯ ) top-right.
- Tap Report → Report account.
- Choose the reason that truly fits, follow the prompts, and submit.
Report a specific post
- Open the post, tap the three dots ( ⋯ ) top-right.
- Tap Report, choose the reason, submit.
- Report the exact posts that break a rule (a misleading before/after, a false promise).
Which reason to pick (choose honestly)
- Scam or fraud, only if it fits your own experience, for example a deposit you paid that was not refunded, or marketing you can show was misleading.
- Pretending to be someone else (impersonation), if he claims a credential or identity you can show he does not hold.
- False information, harmful health misinformation.
- Intellectual property, if he uses other people's before/after photos. Only the real owner of the photo can file this.
- Bullying or harassment, only if he's actually harassing someone.
Web forms (no Instagram account needed)
After you report
- You'll see the outcome in your notifications / Support Requests. If dismissed, Instagram didn't find a violation, don't keep re-filing the same thing.
- The official complaint channels and honest public reviews usually carry more weight than trying to get his page taken down.
Raise Awareness & Reviews, Action Plan
His Instagram is where he reaches new patients, so the goal is simple: make sure people researching him can also find honest, first-hand experiences and reviews before they book. Realistic, lawful steps in priority order. Truthful, first-hand, documented accounts only.
Golden rules (so it works and doesn't backfire)
- Truth only, first-hand. Each person describes only her own documented experience. No exaggerating. This keeps it credible and protects you legally.
- No bots, no copy-paste identical reports. Instagram detects coordinated reporting and can flag your accounts. Everyone uses her own words.
- Screenshot everything first (posts, claims, messages), with the date visible.
- Everything you collect doubles as evidence for the criminal and Medical Chamber cases.
- Don't contact or threaten him directly. Let the official bodies make the findings.
1. Warn women where they actually look (highest impact)
Truthful first-hand reviews reach women researching him and can't be quietly deleted like Instagram comments.
Share your story, follow & share
Telling your own story where future patients search warns more women than any report. Read each community's rules first, frame it as your personal experience / review.
Find other patients' experiences: search Instagram and Reddit for his name (plus words like "review", "revision", or "complications") to find first-hand accounts you can read, follow, and add your own to.
Subreddits to share in (check each sub's rules):
Tip: you don't have to rewrite your post for each one. Write it once, post it to the first subreddit, then use Reddit's "crosspost" / "share" option on that post to share the same post to the other subreddits (one tap each). Each sub's rules still apply, so double-check before posting.
r/PlasticSurgery · r/CosmeticSurgery · r/Rhinoplasty · r/facelift · r/Facelift_Surgery · r/blepharoplasty · r/Botched · r/medicaltourism · r/Turkey · r/Scams · r/30PlusSkinCare
Facebook, search these terms and join the groups:
"botched plastic surgery" · "plastic surgery gone wrong" · "Turkey plastic surgery reviews" · "Dr Yunus Saglam"
2. Instagram, target real violations (not volume)
- Strongest: stolen before/after photos, a copyright / IP report (near-automatic when valid).
- Report specific posts you believe contain false claims (for example a credential or guaranteed result you can show is inaccurate) as "False information."
- If your own deposit was never refunded, you can report the account under "Scam or fraud."
- Each person reports only her own experience (see the Report on IG tab for click-by-click steps).
3. IP / copyright report (the strongest IG lever)
- Look for photos that may not be his own: the same "patient" reused across posts, watermarks, or images that look lifted from elsewhere.
- Reverse-image-search them (Google Images or TinEye) to find the real owner.
- The true owner files the report, you can only file for photos you own.
- Include your contact info, the infringing post URLs, proof you own the original, and a short explanation. Save each submission.
4. The real engine, license + criminal (what carries the most weight)
- Istanbul Medical Chamber, ethics / discipline against him personally (can lead to license action).
- Ministry of Health + Provincial Health Directorate, can inspect, fine, or close the clinic.
- Public Prosecutor, criminal complaint (surgery without consent is potentially a crime). A court order from here is what can force an Instagram takedown.
- A verified Turkish malpractice lawyer via Power of Attorney (see Legal and Do Now tabs).
5. Evidence locker, get organized
- Create one shared, private folder (access-controlled, never public). Pick 1 to 2 trusted point people.
- Each person adds: a dated timeline, medical records, consent forms (or proof none were signed), before/after photos, all messages, receipts / deposit proof, and screenshots of his posts.
- Keep a simple index of who can attest to what. A row per person makes the cases far stronger.
Truthful review / statement template (adapt to your facts)
"I was a patient of [name] at [clinic], [city], on [date], for [procedure]. I experienced [the specific complication you had]. [What happened with consent / the deposit / aftercare, stated factually]. I am sharing my own experience so others can make an informed decision. I have records and photos documenting this."
Don't Be Silenced, Your Right to Share Your Story
Surgeons sometimes threaten patients with lawsuits to scare them into silence. Most of those threats go nowhere when you stick to the truth. Here's what you can safely share and how to protect yourself. (General US information, not legal advice, talk to a lawyer about your own situation.)
📨 Got a cease & desist, or a threat to take your page down? Start here
A cease & desist (C&D) is a letter, not a court order. By itself it has no legal power, it can't force you to delete anything, and receiving one does not mean you did anything wrong. It's almost always the opening move in a pressure campaign to scare you into going quiet. You have time to respond calmly, and you don't have to respond alone.
Do this first
- Save and screenshot it, the full letter, the email headers or envelope, and the date you received it. Keep it, don't trash it.
- Don't delete your posts or page in a panic. Deleting can look like an admission and destroys the evidence that protects you. Back up your posts and proof instead. Talk to a lawyer before taking anything down.
- Don't reply in the heat of the moment, and don't apologize, admit anything, or argue with the surgeon or his lawyer in writing. Anything you send can be used against you.
- Get one lawyer's eyes on it. A lawyer who handles defamation / free-speech / anti-SLAPP cases can often end the whole thing with a single response letter. Many will review a C&D for a small fee or free. If cost is a barrier, start with your state's legal aid, the ACLU, or the Electronic Frontier Foundation (EFF).
As someone in the US, you're on strong ground
- The First Amendment protects truthful statements and honest opinion about your own experience. Public criticism of a surgeon who markets himself is core protected speech.
- Truth and opinion are full defenses to defamation (see below), and the Consumer Review Fairness Act voids any "no negative reviews" clause you may have signed.
- Anti-SLAPP laws (in most US states) let a court quickly throw out a meritless suit filed just to silence you on a matter of public interest, and can make the person who sued pay your legal fees.
- The SPEECH Act (a 2010 US federal law) is big here: a US court will not enforce a foreign defamation judgment (for example, one obtained in Turkey) unless it meets US First Amendment standards. A Turkish surgeon generally cannot reach into the US to punish a US resident for truthful, first-hand speech. Suing you here means meeting US free-speech protections.
If it's a shared / group page
- A page that collects women's first-hand experiences to warn future patients is classic public-interest speech, exactly what anti-SLAPP laws are built to protect. Keep each story first-hand and documented, label opinions as opinions, and don't post anyone else's private medical details without their consent.
- Whoever runs the page: keep the threat, don't take the page down reflexively, and have one lawyer advise the group. It's cheaper, calmer, and more consistent than everyone reacting on their own, and there's strength in numbers.
Anti-SLAPP law by state ↗ · EFF: online speech & defamation ↗ · Consumer Review Fairness Act ↗
🌍 If you're outside the US (UK, EU, Australia, Canada)
A cease & desist is still just a letter with no force on its own, wherever you live. But the strong US protections above, the First Amendment, anti-SLAPP laws, and the SPEECH Act that blocks foreign judgments, only protect people in the US, they don't cover you. Outside the US you generally have weaker free-speech shields, and you could be sued in your own country's courts. So the safest ground everywhere is the same: stick to your own first-hand, documented experience and clearly-labelled opinions, and get advice from a lawyer in your country. Quick country notes:
- UK (England & Wales): more claimant-friendly than the US, and no broad anti-SLAPP law (a narrow 2025 one covers only economic-crime cases). You still have real defences under the Defamation Act 2013, truth, honest opinion, and publication on a matter of public interest, and the surgeon must prove your words caused "serious harm" to his reputation. Truthful, documented accounts and clearly-framed opinions are defensible, but legal costs can be high, so get UK advice early.
- EU: it varies a lot by country, and many EU states still have criminal as well as civil defamation/insult laws, so be careful and get local advice. The new EU Anti-SLAPP Directive (2024) is meant to let courts dismiss suits filed to silence public-interest speech, but it mainly covers cross-border cases and most countries had not yet put it into national law as of mid-2026, so don't count on it yet.
- Australia: relatively claimant-friendly, with no broad US-style anti-SLAPP. Since the 2021 reforms the surgeon must show your post caused "serious harm," and there are defences of truth, honest opinion, and a public-interest defence. Keep to documented facts and clear opinion.
- Canada: defences of truth, fair comment (honest opinion), and responsible communication on matters of public interest. Four provinces, Ontario, BC, Quebec & Manitoba, have strong anti-SLAPP laws that can quickly dismiss a suit meant to silence public-interest speech; most other provinces don't, so where you live matters.
Bottom line: wherever you are, truth + honest opinion + public interest are your safest footing, and a lawyer in your own country is worth more than any general guide.
US anti-SLAPP (for comparison) ↗ · EU Anti-SLAPP Directive ↗
⚠️ If he threatens or intimidates you (beyond a legal letter)
A cease & desist is one thing (see above). A personal threat is different, and more serious for him. If the surgeon or anyone acting for him threatens to harm you, to expose private information about you, to contact your family or employer, or pressures you to drop your complaint or claim, that is not a normal legal dispute, it is often a crime, and it does not take away any of your rights.
What to do
- Don't engage and don't negotiate. Don't reply, don't argue, don't agree to anything. Responding is what they want.
- Save everything, screenshots of the full messages with dates, sender details, and any voicemails. Don't delete. This is evidence.
- Report it to the platform (Instagram, WhatsApp, etc.), threats and harassment violate their rules and can get the account actioned.
- If you feel unsafe, or it's a threat of harm or blackmail, contact the police. In the US call 911 for an immediate threat, or your local department to file a report. Outside the US, contact your local police, and your malpractice lawyer can pursue it in Turkey.
- Tell your lawyer right away. Threatening someone to make them drop a malpractice complaint can be witness intimidation / retaliation, which is a separate serious offence on top of the malpractice, and it makes him look far worse to regulators and a court.
- Don't let it silence you. The threat exists because your voice has weight. Lean on the group and keep going.
Are you protected? Yes
- In the US, making threats, extortion/blackmail (including "stay quiet or I'll expose you"), harassment, and stalking are crimes, and intimidating or retaliating against someone for pursuing a complaint is a serious federal/state offence. You also keep every right to report him and pursue your claim.
- In Turkey, threat (tehdit, Penal Code Art. 106) and blackmail (şantaj, Art. 107, which expressly covers threatening to disclose something damaging to get you to do, or not do, something) are crimes a prosecutor can pursue, and a Turkish lawyer can file a criminal complaint for you.
- It backfires on him. A surgeon who threatens a former patient hands you more evidence and exposes himself to criminal liability, a stronger civil case, and a disciplinary complaint to the Medical Chamber.
Report it online in Turkey
- CIMER, the government's online complaint gateway. Foreigners can file, it routes your report to the Public Prosecutor and other bodies, and must respond within ~30 days. The most usable online option from abroad.
- Criminal complaint to the Public Prosecutor (Cumhuriyet Başsavcılığı), the formal route for threat / blackmail. Your Turkish lawyer can file it for you with a Power of Attorney, no travel needed. Deadline: for threat / blackmail you generally must complain within 6 months of learning of it, so act quickly.
- İhbarweb (has an English version), the Interior Ministry's hotline for reporting illegal or threatening content online.
- If you are physically in Turkey and in immediate danger: call 155 (police), or use the KADES women's-safety app (one-tap police alert).
- US citizens: the U.S. Embassy in Türkiye has a "Victims of Crime" page with local resources and help.
CIMER ↗ · İhbarweb (English) ↗ · US Embassy, victims of crime ↗
Can they sue you? (the honest answer)
- Technically anyone can file a lawsuit, but "can sue" isn't "can win." A threat to sue is very often just intimidation to make you delete your post.
- To win a defamation case they must prove you stated a false fact as if it were fact, and that it harmed them. Two big protections are on your side:
- Truth is a complete defense. If what you said is true and you can show it, it's not defamation, full stop.
- Opinion is protected. Your honest opinions and feelings ("I was unhappy with my result," "I felt rushed," "I regret this," "I wouldn't recommend") aren't facts that can be proven false.
What you can safely share
- Your own first-hand experience and the facts you can document: dates, what you were told, what you paid, what happened to you, your complications, your records and photos.
- Your honest opinions and feelings, clearly framed as opinion ("in my experience," "I believe," "I felt").
- That you've filed complaints with regulators or are pursuing a claim, saying you reported him is fine.
- Honest reviews on Google, RealSelf, and similar sites. Patients have the right to post truthful reviews.
What's riskier (be careful)
- Stating things as fact that you can't prove or didn't personally witness (e.g. what he did to someone else).
- Flat accusations of crimes before a court has ruled ("he is a criminal," "he committed fraud"). Frame these as your experience, your opinion, or what you're alleging, not established fact.
- Exaggerating, guessing, or repeating rumors as if they were fact.
- Sharing someone else's private medical information without their permission.
Protect yourself
- Stick to first-hand, documented truth, and keep your evidence saved.
- Use "in my experience / in my opinion / I believe / I allege" for anything not yet proven.
- Don't delete a post just because you get a scary message. Screenshot the threat and talk to a lawyer first.
Gag clauses & anti-SLAPP (US)
- If a US clinic made you sign a "non-disparagement" or "no negative reviews" clause, the federal Consumer Review Fairness Act (2016) makes those clauses unenforceable for honest reviews, they can't legally punish you for a truthful review.
- Many US states have anti-SLAPP laws. If someone files a meritless suit just to silence you on a matter of public interest, these can get it dismissed quickly, and the person who sued may have to pay your legal fees.
Turkey deep dive: laws that protect you
- Truth is a defense. Turkey has a criminal insult / defamation law (Penal Code Art. 125), but Art. 127 says if what you state is proven true you're not punished, especially where there's public benefit in the truth coming out, and warning future patients clearly is in the public interest. Keep your evidence.
- Opinion and criticism are protected ("I was unhappy," "I wouldn't recommend"), not a crime.
- Public and professional figures are expected to tolerate more criticism than private individuals, that includes a surgeon who markets himself publicly.
- Reporting isn't defamation. Complaining to the Ministry of Health, the Medical Chamber, or a prosecutor is your legal right.
What's riskier in Turkey (stricter than the US)
- Turkey treats insult / defamation ("hakaret") as a crime, and complaints are filed aggressively. Penalty can be a fine or, in theory, jail (~3 months to 2 years).
- The manner matters. Even a true statement can count as "insult" if it's made mainly to humiliate, or wrapped in slurs, profanity, or personal attacks ("butcher," "monster," "criminal"). State facts plainly and skip the name-calling.
- Proving truth isn't always automatic, it's easiest when there's clear public interest. Factual, measured statements meant to inform other patients are far safer than emotional insults.
What if you signed something? (this matters a lot)
- A signed consent form does not sign away your right to sue. Turkish courts regularly rule consent is not a shield against proven negligence, and a signature alone doesn't prove informed consent, the clinic must show you genuinely understood the material risks, in a language you understand. If you weren't properly informed, or procedures were done you didn't agree to, that consent is invalid and helps your case.
- A liability waiver ("I won't hold the doctor responsible") is largely unenforceable, you can't validly waive your right to safe care, and clauses exempting a doctor from negligence (especially gross negligence) are void under the Turkish Code of Obligations. You keep your right to compensation if malpractice occurred.
- Unfair, one-sided contract terms are void under Consumer Law No. 6502 and are simply disregarded, you can treat them as null without even going to court.
- Non-disparagement / "no negative reviews" clauses: Turkey has no exact equivalent of the US law that voids these, but they're the kind of one-sided gag term courts treat as unfair, and no contract can stop you reporting a crime or making a truthful complaint. Because Turkey is stricter, have a Turkish lawyer review anything you signed before relying on this.
Practical guidance
- Get copies of everything you signed (see Getting Records) so a lawyer can see exactly what it says, the consent forms, any waiver, and the contract.
- Keep everything factual and documented, and frame opinions clearly as opinions.
- Talk to a Turkish lawyer (ideally one used to foreign-patient cases) before posting anything you're unsure about, and before assuming a clause does or doesn't bind you. Cross-border cases are complicated.
Consent isn't a shield (Turkey) ↗ · Hidden waivers don't bar claims ↗ · Turkey defamation law (Art. 125/127) ↗
Organize as a Group, A Playbook
A coordinated group is harder to ignore, cheaper per person, and stronger for the criminal, regulatory, and civil cases. Here's how to organize safely and effectively. (General information, not legal advice.)
Communication
- Keep one private, members-only group chat (Signal, WhatsApp, Telegram, or a private Facebook group).
- Vet new joiners. Sadly, the surgeon's people or scammers may try to get in, confirm a new person is a real patient before sharing anything sensitive.
- Keep the most sensitive evidence out of the open chat, use the shared private folder below.
Roles / point people
- Pick 1 to 2 trusted coordinators for each job: a legal liaison (talks to the lawyer), an evidence keeper (manages the shared folder), a complaints tracker, and a communications / awareness lead.
- Share or rotate the load, this is heavy, unpaid work, don't let it all fall on one person.
Shared private evidence folder
- Create one access-controlled cloud folder (Google Drive, Dropbox, or iCloud). Never make it public or "anyone with the link."
- Give each member her own subfolder. Only the evidence keeper manages who has access.
- Keep a master index (use the Case Intake spreadsheet) listing who each person is and what she can personally attest to, a row per person makes the criminal and Medical Chamber cases far stronger.
One lawyer, individual Powers of Attorney
One Turkish lawyer can represent many of you. Each member signs her own Power of Attorney and you split the cost, far cheaper per person. See the Legal (Turkey) tab for how to grant one from the US without traveling.
Coordinate filings (without copy-pasting)
- Agree who is filing which official complaints so you cover them all. But each person files her own first-hand complaint, review, and report, in her own words.
- Share templates, not identical copy-paste text. Identical mass posts can be flagged or removed (especially on Instagram) and look coordinated.
Privacy & safety rules
- Truth only, first-hand. Never share another member's identity outside the group, and no one shares a home address.
- Screenshot any threats. Beware secondary scams: if a "lawyer" or "recovery agent" contacts the group out of the blue, verify them (bar registration, references) before sharing evidence or paying anything.
Decisions & momentum
- Agree how decisions get made (the coordinators, or a quick group vote) so things don't stall.
- Keep a shared running checklist of group tasks and deadlines, the Action Plan tab is a good base.
Tracker
A quick grid to track each surgeon and firm, your statuses and notes save on your own device. Use the buttons to back up, print, or share your progress.
Your statuses and notes save on this device. Download or print a copy to back them up, move to another phone, or share with the group. The export includes every surgeon or firm you've given a status or note.
| Name | Type | Location | Contact | Yrs / Exp. | Status | Consult $ | Revision $ | # Rev. | Notes |
|---|
Consult Checklist
Pick a surgeon, then check off questions and type what they say. Pre-filled with what each surgeon is publicly known for, confirm and correct during your consult. Saves on your device.
📄 Print the PDF checklist (one per surgeon) ↗Prefer paper? There's a separate one-page printable checklist file to print and fill in by hand.
Red Flags
Warning signs to watch for when vetting any surgeon, and especially a revision surgeon. One flag isn't always a dealbreaker, but several together is your cue to walk away.
Credentials & who's operating
- Not board-certified specifically in plastic surgery (ABPS) or facial plastic surgery (ABFPRS / ABOHNS). A generic "cosmetic surgery" board is not the same.
- Won't show, name, or let you verify their certification and training.
- No hospital privileges for the procedure (hospitals vet competence).
- You can't confirm the surgeon you meet is the one who actually operates.
How the consult feels
- High pressure, "book today," "today-only" discounts, pushing a deposit.
- Can do your surgery almost immediately, skilled revision surgeons are usually booked weeks to months out.
- Dismisses or rushes your questions and concerns.
- Doesn't ask what you want, a one-size-fits-all, cookie-cutter plan.
- A sales coordinator does most of the talking, not the surgeon.
- Upsells procedures you never came in for.
Promises & results
- Guarantees a perfect result, no honest surgeon promises 100%.
- "No scarring," "zero downtime," "permanent, no upkeep."
- Won't talk openly about risks and complications.
- For revisions: won't acknowledge the limits of what can realistically be fixed.
Before & after photos
- Know their "style." Every surgeon has a signature look, scroll through many of their results, not 2 to 3. If their brows (or cheeks) all look the same way (e.g. all very high, very pulled, very round), that's most likely what you'll get too. Make sure their aesthetic matches what you want before committing, you usually can't talk a surgeon out of their default look.
- Can only show primary cases, no revision before/after photos like your issue.
- Most "afters" are taken early (weeks to a few months post-op, before ~1 year of healing), faces fluctuate a lot as swelling settles, so early photos can look better than the final result. Ask to see results at 1+ year.
- Inconsistent lighting / angle / zoom (flash vs. overhead can hide flaws).
- Can't confirm the photos are their own patients (vs. stock/internet).
- Heavily retouched results, or only a tiny / outdated portfolio.
Instagram, reviews & how they present online
- Comments turned OFF on their posts, often a sign they're getting negative responses and don't want peer reviews visible. Big flag.
- Don't rely on Google reviews alone, clinics can get negative reviews removed, so the rating can look rosier than reality. Cross-check independent forums (e.g. RealSelf) and word of mouth.
- Every photo from the same angle, likely a single flattering angle chosen because others don't look as good. Ask to see multiple angles, and video.
- No videos of patients smiling or talking after surgery, a still face can look fine while there are movement / functional problems (nerve issues, asymmetry). Especially important for facelifts & midface lifts.
- Pushing a brand-new "technique" they invented or are testing, you may end up a test subject. Prefer established, proven methods for a revision.
Pricing
- Price far below market, often a sign of inexperience or cut corners (a big driver of revisions).
- Limited-time discount used to rush your decision.
- Vague quote that hides anesthesia, facility, follow-up, or redo costs.
Facility & safety
- Surgery in a non-accredited facility.
- Multiple big procedures stacked into one long session.
- Unclear anesthesia provider (no board-certified anesthesiologist / CRNA).
- Disorganized, unclean, or evasive about safety protocols.
Revision-specific
- Blames you, or won't review what the first surgery did.
- Won't request your prior operative notes / records.
- Wants to operate too soon (before ~12 months of healing) without a clear reason.
- No specific plan for what they'd do differently this time.
Overseas / medical-tourism
- No real aftercare plan once you fly home; hard to reach post-op.
- You only ever talk to an agency or coordinator, never the surgeon.
- Consult and surgery crammed into one trip with little vetting.
- Credentials you can't verify, and little recourse if something goes wrong.
- Bundled flight/hotel "packages" that pressure you to commit.
Aftercare & follow-up
- No structured follow-up schedule.
- Hard to reach after payment; no direct line for complications.
- Won't put the revision/redo policy in writing.
- Says you'll be fine on your own after a facelift / midface lift, most people need help the first few days. Downplaying recovery can be a way to close the sale and get you to travel alone.